The PHDS can be administered by mail. State Medicaid agencies, health plans and pediatric offices have administered the PHDS by mail. 

Click here for the Implementation Guidelines for Implementing the PHDS by Mail. The following chapters can be found in this manual:

Step 1: Learn About the PHDS
Step 2: Planning for the PHDS Implementation
Step 3: Prepare for and Conduct Survey Administration
Step 4: Monitor Survey Administration and Prepare for Data Analysis
Step 5: Construct Quality Measures and Analytic Variables
Step 6: Report Your PHDS Findings to Stimulate and Inform Improvement
Appendices: Appendices 1-15

Examples of Resources in the Appendices:
Appendix 1:  Call to Action: Why Health System Should Use the PHDS
Appendix 12: Example Executive Summary of the PHDS Findings
Appendix 13: Sample Communication Template for Frontline Health Providers
Appendix 15: Sample Communication template for Parents of Young Children

To view the PHDS for Implementation by Mail on the Commonwealth Fund website, click here.

*If you plan to use the PHDS, please complete this one-page User's Form.  The CAHMI tools are non-proprietary and available at no-charge.  We ask that potential users complete this form so we can provide updates to users about modifications, improvements or additional resources developed.